Betwala live's Terms & Conditions

These terms and conditions ("Terms") constitute a legally binding agreement between betwala live ("we", "us", "the Platform") and all its users ("you", "member"). By using the betwala live website or app, you automatically agree to these Terms.

Definitions of key terms used in this document:

• Platform: betwala live website and mobile application integrated services.
• Member / User: Any individual who holds a registered and active account on betwala live.
• Betting: Predicting the outcome of an event by placing a set amount of money at risk against fixed odds.
• Bonus: Additional credits or benefits granted by betwala live, available for use under specific terms and conditions.
• Wallet Balance: The total funds held in a member's account that are available to bet or withdraw.

To register an account and place bets on betwala live, you must meet the eligibility requirements below. All information provided at registration must be accurate, complete, and up to date.

• You must be at least 18 years old to register. betwala live strictly prohibits betting by minors.
• Each person may open only one account. If multiple accounts are detected, all accounts will be closed and balances may be forfeited.
• You must provide your full name, date of birth, phone number, and email address accurately at the time of registration.
• A copy of your National ID or passport may be required for KYC (Know Your Customer) verification.
• Your account password must be kept strictly confidential. You are solely responsible for any unauthorised access to your account.
• Residents of regions where betwala live's services are prohibited by law are not eligible to register.

Deposits and withdrawals on betwala live are available via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

• The minimum deposit amount is set by betwala live and may vary depending on the payment method.
• Withdrawal requests are typically processed within 24 hours. However, withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• If a transaction is deemed suspicious or there is a risk of money laundering, betwala live reserves the right to suspend withdrawals pending verification.
• Winnings earned from a bonus must meet the specified wagering requirements before they can be withdrawn.
• Any transaction fees charged by a bank or mobile banking provider are the responsibility of the member.

Betwala live regularly runs bonus and promotional offers for both new and existing members. Please read the applicable terms carefully before claiming any offer.

• The welcome bonus is available to new members only and is granted with the first deposit.
• Each bonus has its own wagering requirements. You must place a specified number of bets before withdrawing any bonus funds.
• Bonuses have a limited validity period. Any unused bonus will be automatically cancelled upon expiry.
• Multiple bonus offers cannot be used simultaneously unless explicitly stated otherwise.
• Betwala live reserves the right to modify, suspend, or cancel any promotion at any time.
• If any misuse or fraud is detected in connection with a bonus, the bonus and any associated winnings will be voided.

Before placing any bet on betwala live, please familiarise yourself with the general betting rules below. Additional rules may apply to specific sports and can be found in the relevant section.

• Once a bet has been placed, it cannot be changed or cancelled unless betwala live expressly permits it in exceptional circumstances.
• If an event is cancelled or suspended, stakes on the affected bets will be refunded in accordance with betwala live's applicable policy.
• If incorrect odds are displayed due to a technical error, betwala live reserves the right to void the affected bets.
• If match-fixing or any attempt to manipulate an event is identified, all related bets will be voided.
• Odds can change rapidly during live betting. Changes are possible before a bet is confirmed at the final odds.
• If an unusually high volume of bets is placed on a single event, betwala live reserves the right to investigate and suspend the relevant bets.

Betwala live believes betting is a form of entertainment, not a reliable source of income. We encourage all members to bet responsibly.

Betwala live provides the following tools to support responsible betting:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum amount you are willing to bet within a given time period.
• Cooling-Off Period: Temporarily deactivate your account to take a break.
• Self-Exclusion: Apply for long-term self-exclusion and take a break from betting for a set period.
• Reality Check: Receive regular reminders of how long you have been betting.

If betting is causing you problems, contact our support team immediately or Responsible Gaming View page.

Betwala live reserves the right to temporarily suspend or permanently close a member's account in the following circumstances:

• Breach of any part of these terms and conditions.
• Operating multiple accounts or using another person's account.
• Fraudulent activity, such as the use of betting software or odds manipulation.
• If money laundering or illegal financial activity is suspected.
• Refusal to provide the information or documents required for KYC verification.
• Being underage or a resident of a restricted region.

Betwala live takes the protection of your personal data seriously. We use the latest encryption technology to keep your information safe at all times.

• Your personal information is collected and used solely for the purpose of providing our services.
• Your information is never sold or shared with third parties, except where required by law.
• You have the right to request that your personal data be modified or deleted.
• Betwala live uses cookies, which can be managed through your browser settings.

For more details, visit our Privacy Policy Read.

Betwala live is committed to providing the highest quality of service. However, there are limitations to our liability in certain situations:

• Betwala live is not liable for any losses caused by technical issues, server downtime, or internet disruptions.
• Betwala live is not responsible for service interruptions caused by external factors such as natural disasters, government restrictions, or cyberattacks.
• Betwala live accepts no liability for losses resulting from a member's own negligence or sharing their password with others.
• Betwala live's total liability shall under no circumstances exceed the total amount deposited in the relevant member's account.

Betwala live reserves the right to update these terms and conditions, in part or in full, at any time. Any changes will be published on the platform before taking effect.

If you have any questions or feedback regarding these terms, please contact our support team:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali
• Support Hours: 7 days a week, 24 hours a day